UNICEF is the world’s largest children’s charity working to protect vulnerable children, globally and here in Australia. Run entirely on voluntary donations, we work to improve the lives of every vulnerable child, no matter who they are or where they live. Every day our teams are on the ground in 190 countries working with local partners to deliver lifesaving help and create lasting change. From vaccinating children in war zones to providing early childhood education access in Indigenous communities, donations help us to protect every child, no matter what.
We are offering a 12-month full time fixed term contract position, working in a flexible environment, built around the diversity of our team and their needs. A competitive salary commensurate with the not for profit sector is offered together with a broad range of wellbeing benefits.
What we are looking for
A proactive and commercially minded marketing specialist to deliver high-impact retention campaigns that strengthen supporter relationships and grow lifetime value. Reporting to the Marketing Manager, Retention, you will help drive UNICEF Australia’s single giving retention program through data-led campaigns, audience insights and continuous optimisation.
Your day will include
- Planning and delivering retention campaigns across email, SMS and direct mail, including key appeals such as Tax and Christmas
- Executing always-on email programs and supporter communications to drive repeat giving and engagement
- Monitoring, analysing and optimising campaign performance using data and insights
- Collaborating with internal teams and agencies to ensure campaigns are integrated across the supporter journey
- Leading audience segmentation initiatives and developing more personalised supporter communications
- Supporting emergency fundraising campaigns and delivering rapid response communications to existing supporters
We would like you to have the following skills and experience
- Tertiary qualification in marketing, communications, business or equivalent relevant experience
- 3+ years’ experience in consumer marketing, with strong experience in campaign delivery across digital and direct channels
- Strong project management capability with the ability to manage multiple campaigns and stakeholders simultaneously
- Analytical and data-driven mindset, with experience using insights to optimise campaign performance
- Experience working with digital marketing platforms and CRM systems (Salesforce or similar desirable)
- Collaborative, proactive and results-focused, with strong attention to detail and the ability to thrive in a fast-paced environment
What will it feel like to work at UNICEF Australia
- An environment and culture built on the importance of teamwork, collaboration and shared purpose
- Sector leading salary packaging and a competitive salary commensurate with the NFP sector
- A flexible work environment with balance between home and office work, which puts the wellbeing of our staff at the centre of our decision making
- A positive and values-driven work culture which celebrates our achievements and recognises our teams
- A wellbeing package which includes such things as access to Birthday leave, EAP, nutrition, exercise, financial and legal support
- Commitment to our child-first philosophy with generous paid parental leave and offering
- The opportunity to support a global impactful cause and make a difference for every child
How To Apply
To apply for this fantastic opportunity please select "Apply" and submit the following documents in PDF format:
- Your Cover Letter, outlining your relevant experience and highlighting a summary of your strengths
- Your CV
For further information on this position, please be in touch with our People & Culture Team: recruitment@unicef.org.au.
We welcome you to contact us to discuss any requirements that will ensure you can participate fully in our recruitment experience.
Applications for this position close Sunday 29th March 2026.
All applicants are required to be legally entitled to work in Australia. UNICEF Australia has a zero-tolerance approach to abuse and exploitation and adheres to strict safeguarding principles. All successful candidates will be required to undergo rigorous background checks (including National Criminal History Checks and Working with Children Check) and sign and abide by our Code of Conduct on Child Safeguarding & Protection from Sexual Exploitation and Abuse.
UNICEF Australia is committed to ensure all our People, from any background, feel heard, considered, and able to contribute to their full potential. We are striving to build a truly inclusive workplace, one that our team feel they can bring their best self to work and is reflective of the wider community that we serve.